Loddon Prison

Loddon Prison useful information

Loddon is a government run medium security prison. Anecdotally people have found staff to be helpful when you call or visit.

As well as the information below, you can find up to date information about Loddon prison on the Corrections Victoria site here.

Contact Details

Address:

Physical address:
Matheson Street
Castlemaine VIC 3450

To locate on google maps click here

Postal address:
Private Bag 3
Castlemaine VIC 3450

Phone:  +61 3 5471 1211

Email

You are not able to email a person located at Loddon Prison. The person inside does not have access to internet so is unable to email you or contact on social media.

Mailing Address

To write to someone in Loddon Prison, address the envelope as per below.

Prisoner’s Name
Private Bag 3
Castlemaine VIC 3450

Visits

Visit times can be accessed here.  Prisoners are in general able to have visits for a maximum of two times per week. Each visit can include up to 4 people and children.  Visits go for 2 1/2 hours.

To visit, visitors must have a visit time booked with the prison and a letter from the prison confirming this visiting time. Visitors will be asked by staff to produce their letter of approval on arrival as well as a form of identification i.e. passport, birth certificate. On arrival you will show your ID and advise who you are visiting.  You will then be given a locker to put your personal belongings in before you are processed. To make the most of your visit arrive early as sometimes there are queues which can take time to process. 

Once you have gone through the first reception area, all people visiting are scanned through metal detectors before going through to the visitor centre area.  You will need to give your name again once there and wait at the visitor centre for your person to come into the visitor centre.

There is a kiosk at the visitor centre where you can buy food. There is an area you can prepare bottles in if you have young children.  There is also a play area for children in the visiting room.

Other arrangements can be made to visit in special circumstances. Please phone the prison and request if this is required.

To find out more on how to arrange a visit, what you can and can’t bring,  what to wear, and going through security, go to the Department of Justice and Regulation You Tube Channeto watch a short video on each of these things.

Getting to Loddon

Visiting Loddon prison is approximately a 1 hour 20 drive from Melbourne.  It is a good idea to contact the prison before you leave to visit to make sure you are on the visiting list for that day.  Loddon prison does have a canteen where food can be brought.  The visit centre is also good for children.

You can take a train to the Castlemaine Railway Station (approximately 3 hours)  then take the  bus to Chewton via Loddon Prison  (no. 6 bus).  Travel on the bus is free when you show your valid V/line ticket.  You can also take a taxi.  If you want to walk it will take you about 40 minutes from the Railway Station.

People who are Aboriginal and Torres Strait Islander may be eligible to access travel and accommodation assistance from the Victorian Association for the Care and Resettlement of Offenders (VACRO).  Please see further details on the VACRO site here.

Clothing

Prisoners at Loddon are supplied a standard set of clothing from the prison.  These include shorts, trackpants, t-shirts, sweatshirts and jandals.  They are also allowed to receive a limited amount of regular clothing to wear if authorised by the Prison. A list of these is available here.  If a prisoner would like to have you send in regular clothes they must get a list of items of clothing they want signed off by a prison officer and sent by the prisoner to you before they can receive clothing from you.  All clothing or other authorised items can be left at the prison reception if you are an authorised visitor on that day.

Money

You are able to send your person money via a money order, or you can take money out to the prison on your authorised visit day and deposit it at reception.   You can send a money order but it may take time for this to get to your person i.e. over a week.   There is a limit to the amount a person may receive per week.  Additional money may be approved for some circumstances i.e. long distance telephone calls to family.

Phone calls

Most people are transferred to Loddon prison from the Melbourne Assessment Prison.  When a person is transferred to Loddon, the names on their phone list will go with them to Loddon. It may take a couple of days before these are logged into the system and for the person to call you however.

There is a limit to the number of people allowed on a phone list. i.e. maximum 11 people. Each person on the list is rung to make sure that they want to be telephoned prior to the person in prison ringing them.

When the person rings, you will hear a recorded message before the person speaks.  The message tells you the call is from Loddon Prison and that it may be recorded or monitored.  It also states that is it illegal to divert or conference all. It also says if you do not wish to receive this call to hang up your phone now. 

Other items

A list of other items that will be accepted at Loddon Prison is hereThese items may be dropped off at Loddon Prison on your authorised visiting day.  Please take these to reception before you visit your person.

Organisations that can support you if a person is in Loddon Prison

Red Cross

Victim of Crimes Assistance League (VOCAL)

Victorian Association for the Care and Resettlement of Offenders  (VACRO) 

Salvation Army  

Prison Fellowship

Kairos

Australian Community Support Organisation (ACSO) 

Prisoners Network Ministries

Prisoners Advocate Victoria

Shine for Kids  

Inside Out- LGBTIQ + Prisoner Solidarity Network

There are other Australian wide organisations that may also be able to provide support.  Click here to be taken to the Australian Support Oganisations page.

More general information is available on our What do I do now page

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Mt Eden Correctional Facility (MECF) useful information

Mt Eden Correctional Facility (MECF) useful information

Contact Details

Address:

Physical address:
1 Lauder Rd
Mt Eden
Auckland

To locate on google maps click here

Postal address:
Private Bag 92616
Symonds St
Auckland 1150

Phone:  (09) 638 2406

Email

You are able to email a person located at Mount Eden Correctional Facility.  The email address is.
Eprisonermecf@corrections.govt.nz

In the subject line type in the person’s full name and their Person Record Number (PRN) if you have this. same number is used each time a person goes to prison.

All emails are read prior to being given to the person.  There are strict rules on language and content i.e. no swear words, no gang related content.  Any email that does not meet the criteria will not be given to the person inside.  A warning will also be sent to you that states if they find further inappropriate content on other emails from you then you will no longer be allowed to send emails.

Please note the person inside cannot email you back.

Mailing Address

To write to someone in the Mt Eden Correctional Facility.  Address the envelope as per below.

Prisoner’s Name
Mt Eden Correction’s facility
Private Bag 92616
Symonds Street
Auckland 1150

Visits

DUE TO COVID 19 ALL ADULT VISITORS WILL BE PROVIDED AND REQUIRED TO WEAR MASKS AND GLOVES AT ALL TIMES DURING THE VISIT AND IN THE VISIT WAITING AREA.

All visitors must be approved persons before a visit can be organised. Visitor approval forms must be requested for each visitor by the person in prison themselves. Once forms are requested and approved to send out, these will be sent to the named visitors to complete. Note there are different visitor forms for children under 18.

The visiting person has to complete the form and send the form back to the prison with a copy of identification such as passport, birth certificate. The prison will review all forms and then send a letter of approval to the visitor. When this is received, the visitor is then allowed to book a visit (see below).

Visits for adult visits (up to 3 visiting adults per visit) are currently 35 minutes long. Family visits can also be requested for up to 3 adults and 5 children.

Adult visits may be on any day of the week dependant on the unit the person is in.  Family visits will only be on the weekend after 1 November 2019.

All visits are to be booked by the visitor and not the person in prison. To book a visit you will need to email MECFVisits@corrections.govt.nz  or phone 09 3540478.

Weekend visits must be booked by 3:30 pm the Thursday before the visits. Visits for Monday must be booked by 3:30 pm on Friday.

All other visits must be booked at least 48 hours before the visit.

Visitors must have a visit time booked with the prison and a letter from the prison confirming this time. Visitors will be asked by staff to produce their letter of approval on arrival as well as a form of identification i.e. passport, birth certificate.

Other arrangements can be made to visit in special circumstances i.e. if you are travelling in from overseas. Please phone the prison and request to speak to the Visits Manager if this is required.

When visiting you need to be at MECF approximately 45 minutes early to make sure you can get a visit. You will not be allowed a visit if you arrive too late to complete screening.

On arrival you check in at the reception counter and will be given a key to lock your personal belongings in a small locker. The locker is big so leave handbag etc in the car.

When coming to a visit make sure you have eaten, had a drink before going to MECF as there are no facilities to get food or drink at the centre.

Note: All cars including possessions and visitors entering the prison grounds for visits can be searched at any time.

Clothing

All clothing sent in to MECF for a person must be accompanied by a Property Form that is signed off by a Prison manager or PCO.  A list of clothing that can be provided for the person inside can be obtained from the front desk at the Mt Eden Correctional facility.

Clothing rules

  • All clothing must be plain with no prints and logos.
  • Acceptable colours are grey, white or green.
  • Clothes that have even a little red, yellow or blue will not be allowed.
  • No long sleeve T-shirts
  • No thermo Tops
  • No  pants/trousers

Clothing limits

  • 5 x pair of underwear – black/grey/white only
  • 5 x pair of socks – black/grey/white only
  • 5 x singlets – grey/white/green only.   NO BLACK
  • 5 x T-Shirts – grey/ white/green only. NO BLACK
  • 2  Shorts – grey/white/green only. NO BLACK
  • 2 x pair of footwear.  Black/grey/white only
  • 1 x pair of shoes for court

The receiving office is open Monday to Friday 8:30 am – 5 pm.  Clothing cannot be dropped off on the weekend.

If you do not live in Auckland or are unable to drop items into the receiving office, you can courier or post the items to MECF.

Money

Prisoners are able to receive money into their trust account to buy items such as soap, toothpaste and other canteen supplies. The Trust account is limited to $200 and prisoners are only allowed to spend $70 per week on supplies.

Money can be dropped off (cash, cheque) at reception desk when you sign in for a visit. You can also send a cheque made out to the prisoner or prison or deposit money to the prison trust account by electronic transfer online.

Electronic Transfer 

The trust bank account details are:  03-0283-0100473-00

You will need to type in the prisoners PRN and name into the reference section.

Money needs to be deposited by Wednesday for the following week’s canteen.

Phone calls

The person in prison can request approval for a set number of phone numbers that they can ring. This may take several weeks to set up.

The person inside must use money in their trust account (see Money section above) to buy phone cards to ring people. Phone cards are not able to be sent or delivered to people in Mt Eden Correction Facility. 

Another option is to set up an 0800 number that the person in prison can call with no charge to them as it will be charged to you. There are several providers in NZ to choose from when you search online. This option can also be used for family who live overseas. 0800 numbers will however require a higher level of authorisation from the prison.

Note that it can be difficult for the person to set up regular times they can phone you. Lock up hours may change due to various reasons. There may also be a queue for the phone.

Other Items

People held in MECF may also be allowed to have other items.  These have to be requested by the prisoner on a Property Form signed off by a prison manager or PCO.  Items may include:

  • a radio/CD or tape player
  •  flask
  • a fan
  • a limited number of books and magazines
  • religious material

Corrections encourages people to study as this reduces the likelihood of someone coming back to prison.  Before study can commence the prisoner needs to fill out a property form and have the study material approved before it can be sent to or delivered to MECF.

Organisations that can support you in Auckland

PARS Incorporated   Support and practical assistance to prisoners, ex-prisoners and their whanau in Auckland

Pillars

There are other New Zealand wide organisations that may also be able to provide support.  Click here to be taken to the New Zealand Support Oganisations page.

Life Inside

A glimpse of life inside – Mt Eden Correction Facility

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Correction Facility Information

It can be very difficult trying to figure out information on where to go and what to do when someone you love goes to prison.  Click on the below links to the correction facilities in New Zealand and each state in Australia for information about contact, visitation, what you can take / send in etc.  Where there is further information about specific correction facilities, this is also provided.

You can access a list of community organisations that are available to support you if you have someone in a specific facility by going to our Support Organisations page.

Please feel free to advise of any updates through our contact page.

New Zealand

If you are not sure which facility a person is in, or even if they are in prison, you can fill out the Department of Corrections online form here

If you want an update on whether a facility is allowing face to face visits click here and scroll down to the facility you are wanting to visit.

Department of Corrections       

Auckland Prison (Paremoremo)

Auckland South Corrections Facility (Kohuora)

Manawatu Prison

Mt Eden Correctional Facility

Springhill Corrections Facility

Waikeria Prison

Australia

Click here if you are trying to find out if someone is in prison

To find out if a person is in a Police Watch House, phone Policelink on 131 444

 ACT     

ACT Corrections Service       

Alexander Maconochie Centre                                     

New South Wales                                               

Corrective Services NSW                                                

Northern Territory                                                                  

Department of Correctional Services                            

Queensland

The below are all the correctional facilities in Queensland. Information for families and friends on these pages are developed by Queensland Government.

Queensland Corrective Services 

Arthur Gorrie Correctional Centre

Borallon Training and Correctional Centre

Brisbane Correctional Centre

Brisbane Women’s Correctional Centre

Capricornia Correctional Centre

Helana Jones Centre

Lotus Glen Correctional Centre

Maryborough Correctional Centre

Numinbah Correctional Centre

Palen Creek Correctional Centre

Southern Queensland Correctional Centre

Townsville Correctional Centre

Wolston Correctional Centre

Woodford Correctional Centre

South Australia

Department for Correctional  Services 

Tasmania

Tasmania Prison Service

Victoria

Corrections Victoria 

The below are all the correctional facilities in Victoria. Information for families and friends on these pages are developed by Corrections Victoria.

Barwon Prison

Beechworth Correctional Centre

Dame Phyllis Frost Centre (Women only)

Dhurringile Prison

Fulham Correctional Centre

Hopkins Correctional Centre

Judy Lazarus Transition Centre

Langi Kal Kal Prison

Loddon Prison Precinct (Middleton)

Marngoneet Correctional Centre (Karreenga)

Melbourne Assessment Prison

Metropolitan Remand Centre

Port Phillip Prison

Ravenhall Correctional Centre

Tarrengower Prison (Women only)

Western  Australia

Department of Corrective Services